Commercial House, 2-2a Newman Road, Bromley, BR1 1RJ
At Enriched Lives, we strive to be the UK’s leading independent provider of specialist support for adults under and over 65years old with learning disabilities, mental health conditions, and physical disabilities.
Our nationwide services are designed to deliver meaningful outcome by supporting individuals to live with greater independence, confidence, and dignity. Through high-quality accommodation and bespoke care solutions, we help people set and achieve personal goals that enhance their quality of life.
Every service we offer is shaped around the individual. Whether they need round-the-clock support or occasional assistance, our person-centred approach ensures that care is responsive, respectful, and empowering.
Provide safe, high-quality care that protects service users from harm and abuse.
Support individuals to develop emotional, social, and practical life skills.
Deliver compassionate, person-centred care with dignity and respect.
Promote independence by encouraging service users to express their wishes and take part in their care planning.
Work in partnership with service users, families, and other agencies to achieve positive outcomes.
Carry out person-centred needs and risk assessments with clear care plans.
Involve service users and families (with consent) in all stages of care planning.
Ensure safeguarding policies are followed and incidents are reported appropriately.
Protect confidentiality in line with GDPR requirements.
Follow robust recruitment processes to ensure skilled, safe, and compassionate staff.
At Enriched Lives, we support people with learning disabilities to overcome everyday challenges and thrive especially for young people aged 18 – 25 years old during key transitions into adult life.
We take a proactive, person-centred approach that builds on each individual’s strengths and aspirations. Through practical activities and tailored support, we help individuals gain confidence, develop skills, and prepare for working life.
Above all, we empower individuals to live with independence, purpose, and self-belief.
At Enriched Lives, we deliver expert, person-centred support for individuals with Learning Disabilities, Mental Health needs, and Physical Disabilities. Our goal is to be the UK’s leading provider of bespoke care and support by helping people overcome everyday challenges and live with independence, dignity, and choice.
We believe everyone deserves the chance to live fully and connect meaningfully with others. That is why we focus on building confidence, self-esteem, and social inclusion, tailoring every support package to reflect each person’s preferences, strengths, and aspirations.
By placing our service users at the heart of everything we do, we help foster genuine relationships and a more positive outlook on life.
Safeguarding is central to everything we do at Enriched Lives. We are committed to protecting service users and staff from abuse and avoidable harm.
Our Registered Manager serves as Safeguarding Lead Officer, ensuring concerns are promptly reported to the local authority and statutory notifications are made to the CQC. We work closely with families, staff, and external agencies during investigations, and any criminal matters are referred to the police without delay. Staff can raise concerns anonymously through our whistleblowing policy.
To report a safeguarding issue or request our safeguarding policy, please call 0737 760 9884 or email info@enrichedlives.co.uk.
Incident management is essential to keeping our accommodation safe and responsive. It enables us to identify hazards, respond effectively to incidents, and implement preventative measures. Our specialist team assesses risks, investigates incidents, and supports continuous improvement—ensuring our service remains secure, accountable, and person-centred.
Enriched Lives is regularly inspected by the Regulators and our Quality Assurance Team to ensure we meet national care standards. Our Director of Compliance monitors the service and supports the team to maintain high levels of safety, quality, and accountability.
We conduct targeted internal inspections at sites identified as being at risk of non-compliance. Our Compliance Inspectors carry out thorough environmental assessments and ongoing monitoring, providing tailored solutions to ensure our facilities meet all legal and regulatory standards.
Compliance Inspectors regularly review our services to ensure all facilities meet national care standards. They provide detailed feedback and practical recommendations, helping us identify areas for improvement and maintain excellence across our provision.
Our commitment to quality sets us apart. With extensive experience supporting individuals with learning and physical disabilities, our skilled professionals deliver tailored support that responds to each person’s unique needs, ensuring every individual receives the highest standard of support.
We believe that supporting personal development is just as vital as assisting with daily tasks. Our team provides compassionate support with essentials such as personal care while empowering individuals to build independence, confidence, and cognitive skills. By fostering positive change and opening pathways to education and employment, we help individuals to feel valued and look forward to a brighter future.
We welcome complaints, concerns, and feedback as opportunities to improve. All complaints are handled with discretion, professionalism, and a focus on prompt resolution.
To raise a concern, please contact our Registered Manager on 0737 760 9884, who will guide you through our complaints process.
Everyone receives a copy of our complaints procedure at the start of service. We can also signpost to advocacy services if needed.
If you’re not satisfied with our response, you can contact your Local Authority or the Local Government and Social Care Ombudsman on 0300 061 0614 for free, independent support.
We are always on hand to assist you with your needs or queries. If you are looking for support or just looking for additional information, please contact us, and we will be happy to assist.
Mon-Fri: 9:00am - 5:00pm Saturday: Closed Sunday: Closed
Commercial House, 2-2a Newman Road, Bromley, BR1 1RJ
Website Designed by Care Agency Media
Mon-Fri: 9:00am - 5:00pm Saturday: Closed Sunday: Closed
Commercial House, 2-2a Newman Road, Bromley, BR1 1RJ
Website Designed by Care Agency Media